Marisa Derring

Review of Fast Track

One of the worst experiences I ve ever had with an...

One of the worst experiences I ve ever had with an auto repair company. We were quoted for new brakes an amount and then when we came back for our appt at 10 am (which we were told would take an hour and a half) we ended Up waiting until almost 2pm. THEN they had the audacity to tell us they had to put more expensive rotors on (not one time mentioned in any of the several phone calls that WE made-as if they know what s in my bank account) and that we were responsible for the cost and our new total would be almost $200 more than the original quoted price. The employee sat and argued with my partner over the cost for more than 30 mins and only when she said she would be willing to sit there until they reviewed the cameras and confirmed the price written down on his sticky note were they willing to cut a deal and still had us pay $30 more than the original quoted price. In my opinion, you may have to pay more somewhere else but at least you would have some work done with integrity. I will NEVER take my vehicle here again and I will make sure every person I know never wastes their hard earned money on this place.