Amore LeeWei

Review of EasyParcel Sdn Bhd

Been using easyparcel for years, and been quite ok...

Been using easyparcel for years, and been quite okay with their local delivery service- except yes, they don't come and pick up in time. But Im alright to send them in myself. 1 STAR IS FOR THE WORST SERVICE I JUST RECEIVED. Used their aramex service- my parcel is a dress that weighs less than 0.4kg - and paid and send to customer in PHILIPPINES - First time using easyparcel for international shipping. 3 weeks after customer received parcel, today they forced ME TO PAY EXTRA RM 65 - AS THEY CLAIMED ITS 1.15KG. WHERE IS THE PROOF? AND WHY IS IT ASKED AFTER 3 weeks customer has received???

AND WHY IS IT FORCED. THEY DO NOT LET US USE THE CREDITS UNTIL IT IS ALL CLEARED...OR FORCEFULLY CHARGE FROM YOUR CREDIT OR DEBIT. BUT WHERE IS THE PROOF AGAIN??? THAT IT IS OVER THE WEIGHT.