Asher Hedberg

Review of Atlas Networks

I have had Atlas for a year and a half at the time...

I have had Atlas for a year and a half at the time of writing and I am not particularly happy with their service. In fact, I do not recommend using Atlas "Networks" at all due to the constant issues arising with my connection to the internet. Several times a day I have to restart my equipment, usually without any success. I have lost connections during several important meetings and it has cost me time and money directly. I cant just turn on a streaming service to watch tv because the internet connection is always failing. I have brand new equipment as recommended by Atlas without any improvement in the situation. Additionally, they are the only provider available in my building, yet they refused to help me switch the available port to a more convenient location (all they had to do is turn on the connection but refused). I am only giving two stars because the employees have generally been considerate of my issues, but have no provided any solutions to my problems. Overall, why have an internet service provider that doesnt provide internet service? You wouldn't, and that's why I wouldn't choose Atlas if I had the option, which I do not because Atlas does not allow it.