Lauren Shelley

Review of AJL International

We utilized AJL bus company for services from Dall...

We utilized AJL bus company for services from Dallas out to Arlington for a Cowboys game. We prepaid the company for a parking pass. In addition, we had a grill that we wanted to take with us to use during our tailgate. We called the company ahead of time and received confirmation that it would fit on the bus and that we would be allowed to transport it on the bus to the tailgate. Upon arriving, our bus driver immediately advised we would not be allowed to take the grill (that we had rented specifically for the weekend) with us. As we got closer to the stadium, he also admitted that he had "forgotten" to purchase the bus pass with the money we had prepaid. He stated the lot was full and that we would have to find somewhere else to park. We proceeded to drive around the stadium for no less than 2 hours. Finally, someone on the bus purchased a bus pass from his own money from the lot the driver had said was full. After MUCH arguing, he finally agreed to drive us back to the lot. On top of all of this, the driver's attitude was absolutely terrible. He was extremely rude to the entire party, and condescending with every word he spoke. It was an absolute terrible experience and I would NOT recommend this company.