We had dinner at Trax and the service was terrible...

We had dinner at Trax and the service was terrible. It took a long time to get our orders taken and then even longer to receive our food. The food was even more of a letdown. And to top off the evening, they charge a resort fee even though we were not staying at the resort and there was nothing to indicate before we ordered our meals that we would be charged this extra fee. I was really disappointed by our experience.