Patricia Zweemer

Review of Lake Buena Vista Resort Villag...

Thought I was getting a great deal in a beautiful ...

Thought I was getting a great deal in a beautiful resort spa hotel , celebrating a family vacation . Well I had a rude awakening when we checked in the staff at concierge tried to sell me time share and then were rude and not helpful when I asked about shuttle service and purchasing of Disney tickets !! Then to make matters worse we were out all day and when we returned the room was not cleaned so I called the desk and was told housekeeping is extra and it is self service !!!! This hotel is not cheap and I have never ever heard of such ridiculousness !!!! Will never return here or recommend and will be notifying my travel agent not to recommend this hotel to anyone !!!!! EVER