Some good things:

Some good things:
People in the shop are nice people. If you know what you want you can go in and get it, they have only an ok range of other stock but a good range of bats.

Mostly bad:
Their online service is a mess.
The staff don t seem to know what their stock is.
They have things in stock that are not available.
They don t embroider anything anymore.
They are happy to send you another item that s equal to your item without asking if that s what you want, especially before putting on initials and club badge.
They absolutely cannot deal with problems.