Extremely poor. I ordered a trim piece for a custo...

Extremely poor. I ordered a trim piece for a customer of mine last summer and while I understand it is outside their return policy or 30 days, I was mostly interested in finding out what happened, and how I could have the correct clips but a window trim piece for the incorrect vehicle(ordered at the same time). I supplied the Vin when I ordered and some error was made somewhere. Instead of at least finding out what could have been the cause and going from there, he decided it was more important to remind me of the return policy 3 separate times. Going as far as reading out the policy back of the receipt to me. I would have accepted admitting to the error and purchasing the proper trim and cutting my losses but clearly he was more interested in getting out of the error made initially. I will not be back and won't recommend anyone else to deal with the parts department after my experience. The piece was 70 dollars, I will take purchase elsewhere from now on.