I spoke to a sales person about a 2020 Sierra on t...

I spoke to a sales person about a 2020 Sierra on their lot and asked about trade in value on my vehicle. After several missed calls back and forth, I texted the sales person and told her I would call the next day. She said call and ask for Jason. I called the next day and requested Jason and some other guy answered. I told him what I was calling about and he had no clue who I was or what was going on. Even said I was not in the system. I told him a would call the sales person on Monday. I didn t call her back at all. Why didn t Jason answer the phone and say he was busy and say so n so would talk care of me. Why didn t the person answering the phone , say Jason was busy and he would help me out. Not hard things to do, this was basic and simple customer service. I choose not to call the dealership back because of this poor performance of customer service. The sales person called me today and I told her what had happened and why I didn t call her back. She didn t seem to care and wanted to hurry up and get off the phone with me. I told her that they still did answer my question on trade in value.