Kevin Hernandez Review of The Spa at The Catamaran Resor...
At first we thought it was great because they had ...
At first we thought it was great because they had a same day room available on a busy weekend, But that should of been our first warning sign. The room smelled awful and they had cobwebs in the corners of the ceiling. The Bathroom tile was broken and the tub wouldn't drain properly. The walls are paper thin; they put us by the elevator and the whole night we could hear drunk group after drunk group talking and laughing and fighting while the waited for the elevator. Woke our baby up 3 different time thru out the night. Aside from keeping up the quality of their rooms and cleanliness they should be more considerate of the placement of the room they have you stay in. They knew we had a baby because they were in aww of him when we checked in but didn't think to give us a better placed room. We also went to eat at the restaurant and sat at one of the couches that had a fire pit. The restaurant manager insisted we turn on the fire pit despite us not wanting to because he have a toddler, but we reluctantly gave in ad let them turn it on. Should have never done that! It smelled of gas leak and when we asked them to turn it down or off they said it would still smell that its normal. I'm no plumber but gas smell is not normal to me around fire. So all in all it was not the "Resort" experience we where hoping for; I would have been better off staying at one of the motels or hotels down the street for 1/3 the price.
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