I want to give it more like two and half stars. Th...

I want to give it more like two and half stars. The resort is at a nice location and we got a nice bay facing room. The coffee shop, gift shop and the restaurant are nice. We really liked the Hawaiian theme of the hotel.

However, on the first day one of the fresh bath towels was dirty and had marks on it. I feel this should never happen at a hotel where you are spending close to 500 dollars a night. This hasn't happened to me even at a motel. I called the room service and they promptly changed the towel but the point is this should not happen not only for cleanliness but also for health and safety reasons. Someone could have used that towel and gotten an allergic reaction. If such a thing happens to you at your first day then you are always looking out if other stuff is clean - like towels, bed sheets and it takes away from other experience.

I hope someone from the management understands the situation.