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Kristin Mallory

4 years ago

I planned a formal dinner for 240 people at this e...

I planned a formal dinner for 240 people at this event center. First, we were told we had the right of first refusal for an extra room -- then, the Sales Rep, Roxie, rented that out without discussing it with us and then denied she gave us the right of first refusal. Then, the night of the event, we find out that the space rented next door isn't a quiet meeting - but a 40th birthday party with a DJ. The event next to us was loud and the music bass disrupted our Keynote speaker and our award ceremony. On top of the music issue, we had some minor issues with meal service. Overall, months of work was tarnished by the bad judgement of the Sales Staff.

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