We were in the store and had questions about the s...

We were in the store and had questions about the sizes of our children. We did not fully understand and asked for an explanation.
The man wanted to talk to us nicely. But the ladies were clearly irritated by us and were certainly not friendly.
Even before we left the store the staff started to gossip about us, which we found very unprofessional.

The shoes will be fine, but friendliness is also worth something.
Fortunately we did not spend our money there.