Meg 82

Review of Barwon Health

After being sent immediately to emergency with my ...

After being sent immediately to emergency with my 1yr old we waited more than 3 hrs to be seen by a Dr. The Dr did not instil any confidence in us. He had no idea how to speak with us and did not listen. He did not take notes so we were forever repeating ourselves.
Finally after a further 2 hrs a consultant came to check our child who appeared to genuinely take an interest and showed some care. No treatment was given other than some medication to calm my child to conduct the same tests the first dr did but still no answers.
The amenities are filthy and dated.
The nurses are overworked and too tired to really keep up and show empathy.
The computers were failing and the line up of patients seeking assistance and triage was appalling.
We regret bringing our child in and will pay a fee to be seen at the private hospitals in future. For a University affiliated and training hospital this was appalling.