Anna Popsueva

Review of Viimsi Tervis SPA hotel

Born through Booking, which said it included a spa...

Born through Booking, which said it included a spa and a water park. What I was sure of right up to the doors of the spa, where it turned out that the water park had to be paid extra. There are almost no complaints about the spa and slides. There are many saunas for every taste. Handsomely. Funny slides. It is not clear why there was opaque water in the circular river. And the swimming pool water is too warm. The room does not match a 4-star hotel at all. We had the simplest one, you get windows for the parking at no extra charge. But why not put water in the refrigerator? Bathrobes and towels are slightly yellowish. There is no carpet on the floor. We came for breakfast an hour before closing and there were no cheese cakes and pancakes anymore, even after our visit they did not bring it. I would also like to note the unsmiling and unfriendly staff. At the reception, in the dining room. A separate story came out with the receptionist - I was never given a receipt for the payment of the room. I received the check only after a letter to the manager. Conclusion - as clients of the hotel they did not lose