Kiesha MacLean

Review of Houston Methodist

Dear Billing Dept,

Dear Billing Dept,
Please send me ONE consolidated bill for my charges. Every month, despite calls to you telling me I have to call some billing company outside of Texas, I receive 8 bills with the same account number. Call me crazy, but this would end up having to be paid by an increase in patient costs if you mail 8 bills to every patient. Do you really need to spend 0.49 cents to bill me for 0.31 cents?!

We love your MDs, staff and have nothing but great things to say about your hospital. This is really poor customer service...billing is the weak link of an otherwise awesome hospital!