Anita David

Review of The New Yorker Hotel

No stars at all. STAY AWAY. ! ! Horrible customer...

No stars at all. STAY AWAY. ! ! Horrible customer service. Lots of incorrect information and when I spoke with the manager to inform him that employees repeatedly give incorrect information causing a lot of frustration and lengthy delays, the manager OLSEN (if he was) became very defensive. I mentioned that possibly it might be better if his staff referred customers to the correct department in order to get accurate information, he became very upset with me stating "your just trying to take out your frustrations on me".... this is supposed to be a manager. I offered a solution idea to a huge problem they are having. I would not let my dog stay here..