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Dee Upgradeheial

3 years ago

This hotel would be fantastic for a business trip ...

This hotel would be fantastic for a business trip but, I was traveling with my family and it was less than perfect. The wifi was slow, there was only one pool, the elevators were disorienting as they moved too fast, they did not have the kids gift bag that I was assured I would receive shortly both at reservations and check in, they gym was lackluster and only had a handful of machines, check in is at 3 so I arrived at 4 and requested my reserved room and they told me it was not ready and that they would text me when to come back, once I got into my room I found a unmarked pill on the ground which is worrying when I had two kids with me. Overall this was not a five star experience and I would say was underwhelming.

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