DON"T USE THEM. Can't be trusted, rude, unhelpful,...

DON"T USE THEM. Can't be trusted, rude, unhelpful, expensive, way better service options in NYC. Called to have them deliver charity Christmas gifts for underprivileged children to Brooklyn from Flatiron. Spoke to a representative and gave a number of items to pick up. The courier came, left a number of the gifts behind. Called back and the dispatcher was rude, dismissive, completely unapologetic, and unhelpful. Asked to be transferred to a supervisor since this person clearly could not help, was not transferred and they have not answered their phone in an hour.