Delivery is a lottery game every time! Frequent no...

Delivery is a lottery game every time! Frequent non-delivery with the claim that no one has been home or the package is parked somewhere without authorization even though someone is at home because you don't want to climb stairs.
Today the highlight. It rings. Parcel carrier: "DPD here is a parcel." Me: "Yes, please bring it up." I operate the door opener. Parcel carrier: "Can't you come down." Me: "No, please bring it up". The DPD man then turns around with the parcel and walks away. Shortly afterwards I get the DPD status: "Delivery attempted" ... a little later I get the message that I can pick up the package from a DPD shop. From now on I will avoid dealers who only deliver with DPD ...