karina rivera-alcala

Review of A Music Plus, Inc.

After Cameron's Music lost our business we tried M...

After Cameron's Music lost our business we tried Music Plus. We have 4 kids and they're all going through Livonia's music program so we need somewhere to take all their instruments. We've been there three times already, the first time the older gentleman behind the counter immediately stopped what he was doing to look at my daughter's flute, made a few adjustments to the key that was having a problem with his screwdriver/tool, said "that should do it", that was it! What blew me away was he even said "No Charge". What? This great service could have been a fluke right? Nope! Brought a violin in this evening, SAME service, again he dropped what he was doing to diagnose the problem, put a new string on to fix the broken one, tried to tune it, found the tuning knobs were sticky, lubed them and put it back together... 10 bucks after all that work! Unbelievable. It makes me feel good inside finding a place like this out there amongst all the others who've lost their way in the customer service industry. With reviews gaining in popularity, hopefully the industry will auto correct itself. In the meantime, there's Music Plus on 7 Mile...