Husband having chest pain - go to the ER. Wait sev...

Husband having chest pain - go to the ER. Wait several house for a "bed", to be brought back to a chair w a semi private curtain . We r the told after some test came back negative , further tests need to be done - but that department leaves soon for the day. Next test date scheduled is in literally 2 weeks. ER doctor was very accommodating and nice , and placed several calls to department needing to do the test. Unfortunately, communication is not even good between physician staff- we call hours later after being released and are told by scheduling-"We see the order and recommendation for next day testing, but we cannot accommodate you". ER doctor did assure us that he would do everything he could to get test sooner. It's just very frustrating-! Is one to wait until something possibly fatal actually happens ,before action can be deemed urgent enough to do?? Very very sad and frustrating, especially when you are paying $1200 a month for family health insurance- this is what we are paying for......???