L Holloway

Review of Bachman Furniture

Spend your money elsewhere. Jerry and the other st...

Spend your money elsewhere. Jerry and the other staff members are all smiles and nice to you, kissing your behind before you purchase after you purchase their customer service skills go out the window!!!! I bought a living room set there the triest one, which is pricey. About 5 days after it was delivered I noticed that strings of fabric were constantly falling off of the pillows with the set. So I called right away and was not able to speak with Jerry until after the eighth call. He said that I would have to email the service department with the problem in which I did right away also. In the email I asked them to call me and left my number. Got no response for two weeks so I emailed again. A week later I got an email stating that it s expected to happen. I am furious the fabric is constantly shedding and becoming very scarce. Don t be fooled the items are over priced and EVERYTHING has a clearance tag on it which is a scam. Since the items are clearance basically you are buying as is. Go elsewhere and spend your money where it s appreciated and you are treated with respect and feel like a valued customer.