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Saige Walker
Review of Lund

4 years ago

TL;DR : DO NOT RENT FROM THE LUND COMPANY. They li...

TL;DR : DO NOT RENT FROM THE LUND COMPANY. They lie to protect their own.

Would rate lower but it wouldnt let me, switched jobs and was 5 days late on rent due to my pay date changing. Please note that I have NEVER been late on rent. As a landlord myself I knew I would be paying late fees, Friday I receive notice in the mail that my lease would be terminated 3 days from receipt. Thinking that would be on Monday I called them and asked if it could wait until Friday when I get paid. Nope. Now I have to embarrassingly ask family members for money. Reread the letter, states it was hand delivered 3 days ago. Thinking it was a typo as I only received the mailed notice, I call them again to make sure we are on the same page that Monday would be day 3. Nope. Day 3 is today and its after 5 I cant even go to the bank. Even though the notice was NOT hand delivered to me otherwise I would have been calling them then. But no "the property manager wouldnt just not deliver it". Humans make mistakes and obviously she made one. Dont ever rent from the Lund Company. My final option is to show up with cash on Monday morning before she "sends everything over to the attorneys". The fact that this company cant understand that sometimes life happens and refuses to work with them is sickening. I'm sure I'll get some bs comment that they're sending my rating to "customer service". Maybe they should actually act and train their employees to have empathy. But seeing the many other 1 star reviews I'm sure they won't be changing anything. If just one person sees this and changes their mind on renting from them I will be satisfied.

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