Lauren Fleeman

Review of Penrose St. Francis Medical Ce...

I had an overall great experience at St. Francis M...

I had an overall great experience at St. Francis Medical Center. I went into the ER for sharp abdomen pain. The charge nurse was caring and I was seen as soon as they were able. They were very busy on a Friday night. I was discharged but ended up having to come back to the ER Saturday. They got me right in and seen by a nurse within 30 minutes. They were on top of getting me pain medication, drawing blood and setting up an IV. That day they did a definitive test to see what was wrong. I got a CT scan and from there got an ultrasound so they could better see the problem. I had to have a gynecological surgery. The Dr. was able to coordinate with an OB for the surgery in a timely manner. The ER nurses and doctors, OR nurses, the OB and the other allied health professionals were competent, had concern for my well being, never talked down to me and made me feel comfortable as best they could despite my pain. All the procedures were clearly explained beforehand. If an emergency happened again, I wouldn't hesitate to come back based on the quality of care I received.