M J

Review of Cold Spring Country Club

Cold Springs country club in Belchertown is a beau...

Cold Springs country club in Belchertown is a beautiful golf course however I can t say the same for management and staff... Customer service was below poor and our experience there was the worst ever. My party and I were falsely accused of lagging behind on the pace for the course on 4 separate occasions. We were also held up at a hole to let an advanced group of golfers to play through. Your staff made it impossible to enjoy the day as we are constantly being rushed. When we completed our time on the course it was exactly the pace of 4 1/2 hours. This is printed in the scorecard for the expected pace of golf play. My party and I are still in disbelief at how we were treated last week at your golf course. Why were we harassed and falsely accused by staff management if our pace was spot on? If you were us would you come back and play at your golf course?