Horrible service!! I will be canceling roadside a...

Horrible service!! I will be canceling roadside assistance since they go through this company. I will go through a more reliable and trustworthy company. We called our insurance to request roadside assistance for a lockout. We were sent a tech from 911 Auto Rescue. When the tech was trying to unlock the driver's door, his tool slipped and hit the windshield. Neither my husband nor the tech(not that we know) thought anything about this at the time. He unlocked the car and we thought all was well. That is until the next time we got in the car. Upon getting in the car, we immediately saw that the windshield was cracked on the upper driver's side. I called right away to report this. Agero and 911 Auto Rescue refuse to take responsibility and repair our windshield. There was nothing wrong with our windshield prior to the tech hitting it with his tool. Now a service we already pay for that should've cost us nothing is costing us a new windshield.