Dylan Hernandez Review of Toyota of Richardson
Just left the dealership after spending 40 minutes...
Just left the dealership after spending 40 minutes being told by TWO different sales staff that my wife and I weren't a priority because we weren't ready to sign papers today. We came to test drive and get information about the vehicles of interest and both sales persons told us to call and schedule some time during the week because they are more interested in "maximizing their Saturday profits". Most focus was being given to making a trade-in offer for our own vehicles than on the fact that we came in with the potential to be sold two cars.
Frankly, I understand why everyone in the metroplex recommends Toyota of Plano over Toyota of Richardson any day. This dealership was a complete let down and I doubt anything could convince me to do business with a dealership that told me I'm not a priority and that I need to schedule a day later in the week because my mind isn't made up. Complete waste of my time, and of anyone not ready to sign a contract without even test driving. Worst dealership ever.
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