K

Kathleen Butzier

4 years ago

I have to be honest....before I arrived at Tansky ...

I have to be honest....before I arrived at Tansky Toyota and met Richard Norman, I had been to 3 other dealerships. Richard welcomed me and introduced himself in such a friendly upbeat attitude, I instantly felt at ease. Richard asked me what I was looking for in model and accessories and most important (color). Right then and there he put a plate on the vehicle I was interested in and gave me the key and off I went, to my astonishment (by myself) while he drove my vehicle to be appraised. I came in to purchase a vehicle but Richard gave me options....which in the end we decided to lease the Rav 4 .
Richard was very quick in giving me the deal in a precise and clear manner.
When I picked the vehicle up Richard made sure I understood and was comfortable in how the navigation,radio and phone technology worked. We review the whole vehicle. Richard also introduced me to Oliver and I was to call Oliver if Richard was not available,which I feel is nice, to have another person to contact.
I cannot fully express how enjoyable the experience at Tansky Toyota and dealing with Richard Norman. I will recommend Richard and Tansky to my family and friends.

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