Alexandria Knight

Review of Dan Vaden Chevrolet Cadillac

Dan Vaden's collision department had my vehicle fo...

Dan Vaden's collision department had my vehicle for nearly a month for repairs from a relatively minor accident. There was serious miscommunication between their collision department and my insurance company. They also did not effectively communicate with me in reference to them needing a tire to complete their repairs. They arranged for Savannah Tire to put tires on so they could complete their repairs. Savannah Tire notified them that the front bar of my car was bent and they told them that the issue was not a result of the accident. Their collision department released my vehicle to me in a condition that is unsafe to drive. Left me stranded without a vehicle all weekend and could do nothing but offer me a phone call by Monday at 9 am due to the collision department being closed. Customer service is terrible and they obviously have no regard for the safety of their customers. I wouldn't let Dan Vaden wash my car, let alone repair it.