J

Jarek Slusarczyk

4 years ago

I sadly must say that the YMCA facility at Wycoff ...

I sadly must say that the YMCA facility at Wycoff needs major improvements. Not only is the facility outdated (locker rooms, shower areas...) but it is also not kept clean. They do have two great pools, but the pools are overused, and dirty. The warm pool very often has extremely cloudy water, with debris floating around (hair, paper..., awful). There are limited number of lanes open to the members, which often need to be shared by 3 or more swimmers at the time, all other lanes are used for "private lessons" or swim team. We pay too much money to not be able to comfortably swim and use the workout to relax. I have recently gotten three eye infections after swimming in the uncleaned pool, and my wife periodically develops skin rashes right after swimming. We have brought that up to the front desk, along with overcrowding issue, but they never have addressed the issue, and if anything, seem to get upset by our complaints. Shower and bathroom areas are very dirty, especially in the afternoon and evening times. I understand that there is a very large number of members using the facility daily, but the staff must address that and have a better cleaning schedule! Also, a lot of things do not work, and seem not to get fixed.

Great location with much potential, but needs to be improved!

Comments:

No comments