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Ron Williams

4 years ago

In General horrible. Service was very slow and the...

In General horrible. Service was very slow and they were not that busy. Food quality was so so. Biggest issue we had when trying to explain the slow service to the Manager, and the fact they have a mandatory 18% gratuity. I told him I was not paying that much and he freaked out and summoned their in store security guard and she told me if I did not pay it in full that I would go to jail. Nice business model. He argued with me regarding the 45 minutes it took to take our order and the 45 minutes to get it to our table. Absolutely no regard for customer relations. Would never go there again. Especially if you are more than 6. Cause that's when they got you for the gratuity. You complain and they threaten you with jail.

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