My name is Ms. Adams, my family and I have not hea...

My name is Ms. Adams, my family and I have not heard from my son in TWO MONTHS.... the staff that answers the phone is nice, however they will not tell you anything. All we want to know is if my son is okay, I have been calling for over 7 WEEKS. WE just need to hear his voice so that we can know that he is okay. anything could have happened to him and we would know nothing. I spoke to a counselor who said they would see him on Tuesday, I called Tuesday.. still nothing. What do I need to do?????? Who do I need to call??????? What is a good number to call?????? I just don't understand, is my son ALIVE????????????????????????????????????????????? LORD please help us, we need answers and no one is willing to talk:-(