Don't call them as their customer service over the...

Don't call them as their customer service over the phone is awful. I called with a common issue concerning laptops and the man over the phone told me my issue made no sense and that I was probably wasn't looking at the right part. I understand this market attracts a certain type of character, stereo-typically a socially hindered technophiles, but treating customers like their idiots is bad business. We are idiots and that's why we're coming to you with our idiotic issues. If you want my money then laugh about my idiocy behind closed doors, don't alienate potential faceless clients. "Worst customer service ever."