Heather Smith

Review of Miss Kitty's Bed & Bath

I've been taking my dog to Miss Kitty's Bed & Bath...

I've been taking my dog to Miss Kitty's Bed & Bath daycare and boarding for 2 1/2 years now. The staff is professional, positive, and genuinely seem interested and caring toward my dog. As a matter of fact, they all seem to know her name whenever she comes through the doors! I've also noticed how they continually examine what's working well, what needs to be changed, and how to maintain a high quality services, which is important to any organization/business. For example, when dog owners started dropping their dogs off to daycare without an appointment and the number of dogs became much too high, Miss Kitty's instituted a policy and made sure to post it clearly to anyone who entered the daycare area. Quickly, the numbers became appropriate once again. Changes happen when policies are enforced and I appreciate that! Another example would be when I witnessed an aggressive dog in daycare, the worker made sure to address it with the pet's owner discreetly, but firmly. Thanks for keeping our dogs safe, well-socialized, and happy! It can't be easy to tell some owners that their dogs aren't yet suitable for mingling with other dogs, but it's responsible and I appreciate it!