I brought my mother here because she had a fall an...

I brought my mother here because she had a fall and hurt her knee. She has not been able to walk for 3 days and she's in bad pain. She lives alone and needs social and medical help. We asked for both and have received nothing. We have been pushed around and gotten many different answers of hope with no results. This ER is all over the place. We got told one thing and another happened. They treated her for a uti and discharged her 15 hours later. Didn't know there was a uti but that didn't fix her knee. Thanks. The knee was xrayed only. The dr said an MRI was needed to find answers on most knee problems but that never happened. When asked, the nurse said he did not order one. Now we are wheeling her out the way she came in with now help. She needs help and they won't do anything. We are frustrated, stressed, exhausted and at a dead end. The chaplain on call has been amazing and tried getting us social work. We asked for it all day and never meet a social worker. So they called one to come in to help her in the morning. We will sit here in the waiting room until 8am hopping they actually come in and can do something. I don't want to take her home to leave her alone unable to walk and take care of herself.