edison blanco

Review of Mohonk Mountain House

The mountain house is absolutely lovely, and the s...

The mountain house is absolutely lovely, and the surrounding mountains and lake are breathtaking. HOWEVER, 12% of your bill will be charged to you only on your last day, and will not be quoted as part of your room price (presumably so that the owners can avoid paying NYS hotel taxes by styling this charge as an "Administrative Fee"). Accordingly, you're in for a several hundred dollar sticker shock when you check out, depending on how many days you've stayed.

Other specific complaints: (1) the water was not hot in the morning and never got steaming hot (even after I ran it for 20 minutes as instructed by the front desk); and (2) the house is clearly under-staffed during winter months. I called room service at least five times before I was able to speak to a human, and there was literally NO ONE working in the spa locker room. (Awkward when you need a towel!).

Otherwise, if you've got money to burn (even money you weren't expecting to burn!!) this place is lovely.