Jenny S

Review of Buff Whelan Chevrolet

Don't go here if your credit is poor and/or you're...

Don't go here if your credit is poor and/or you're starting a new job - there are other dealerships and creditors willing to work out subprime loans. I applied for financing here, was turned down. I suspect it was because my credit score (low 600s according to CreditKarma) and the fact I will be starting a new job. However, my employment has been steady for 10+ years. The salesperson couldn't tell me why I was declined. When I checked my credit report, I discovered she only looked into financing from the BW and Ally (didn't bother looking for alternative auto financers, like Cap One, who approved me for 45K, which I found out when I got home. Also, had a car financed w/GM Financial - you would've thought she would've bothered to contact them at least - with no issues. Car is now paid off with almost no late payments). I guess she was too busy helping the four other customers she was juggling along with me. I'm writing this so it saves other people with poor credit the embarrassment of going to BW only to be turned down after being told they're "the biggest Chevy dealership in the region. We can finance you!"

As a side note- they completely undervalued my trade-in. According to KBB, the trade-in value is $2400. BW was willing to offer $1000 - are you f-ing kidding me?! Instead of haggling with the salesperson, I should've really just walked out right then. I'll be sure to tell friends and family to avoid BW.