AK J Review of Shut Yo Mouf Entertainment
This was our first time visiting and we were excit...
This was our first time visiting and we were excited to partake in the all-you-can-eat fish on Friday. We called ahead to get details, less than an hour before we went, and were told that the special was $10.99 for whiting and fries (all-you-can-eat). Once there, we each decided to add a side of cabbage (which was greasy & obviously had sugar added & was a very small portion) for an understood additional charge.
The fish was nice and hot, and pretty tasty. The fries were good as well and we both had water to drink. Our waitress seemed a bit overwhelmed as she stopped coming back to check on us once we got our food and more people came in to dine.
We waited to pay the bill and then we left. Once we pulled off, we realized something didn't add up for our bill to be almost $40. So, we looked at the receipt and we were charged $13.95 per meal plus the additional $3.50 per side of cabbage.
We went back to speak with them about the discrepancy in what we were told on the phone and how we were charged at the restaurant. We were told that $10.99 was the price for the previous day (I found that suspicious because they hadn't advertised any all-you-can-eat special on Thursdays, only Fridays). We were also told that no one there would have given us that information. So, no adjustment was made to our bill. There's no reason for us to have made that up, but we were treated as if we had.
We enjoyed the food overall, but we won't be returning because of this customer service issue. There are too many other dining choices to have to deal with bad customer service.

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