Steve O

Review of Direct federal credit union

All the negative reviews scared the hell out of me...

All the negative reviews scared the hell out of me!! So i made sure to be ready and take notes when I called...I was on hold about 10 minutes before Haley answered. She was awesome!! I have to think all the negative reviews are from competitors because between Bret Levine and the women (Haley) that answered when i called in to verify my new account it was the best customer service I have received in a very long time AND THEY SPEAK ENGLISH!