Rishi Narang

Review of Annerley - the midwives clinic

Disclaimer: We had our first appointment and were ...

Disclaimer: We had our first appointment and were late due to address confusion. We apologized and this is our first meeting so the experience is about the expectation mismatch.
Few Issues which shouldn t have happened in first meeting -
1. No proper introduction. Frankly we don t remember her name, no business card exchange, no background or role in the clinic.
2. Sterile experience - we did not feel comfortable or at ease. She couldn t read the room. I felt the empathy was missing and it s our first pregnancy so before diving into the pitch, ask how are we feeling, how s the day like, whether we go to work or at home, are we both working, who is managing and how are we doing so far. Nothing. Just this is what we have to offer and rest will send you on emails. (Haven t received and it s been 2 days)
3. No trigger for follow ups and a bland experience. Either they are not interested in our business or wont budge before we sign up.

This is first experience and while we are OK to give a second thought - I wish first is not the last. It s not about the money but if we pay top dollar, I expect they can walk the talk.