The saga continues: I contacted this company over ...

The saga continues: I contacted this company over 50 times following up on the refund. I finally got someone on the phone who agreed this refund should be issued. He took my information via email and then went dark on me with no refund. DO NOT BUY FROM THIS COMPANY. They will take your money, send you damaged products, and not issue refunds or compensation. CRIMINAL!

I filed a complaint with the Better Business Bureau. Next I will file a claim in small claims court.

Do not buy from this company. I purchased a bumper guard which arrived damage. The company agreed to replace the bar which also arrived damaged. I returned both items to the vendor and they agreed to a full refund. I still have not received a refund months later! STAY AWAY

Response to owner comment:

I called your number listed on google a few times with no answer. Additionally, I sent several emails to "support@vanguardoffroad.com" on an existing string. Your company simply stopped replying. I am communicating!

Still no response. I called. I emailed. I filed a BBB complaint. DO NOT BUY FROM THIS COMPANY. THEY WILL STEAL YOUR MONEY AND NOT FULFILL THEIR ORDERS AS ADVERTISED.