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marvink30

3 years ago

They had a really nice lobby area. The room that m...

They had a really nice lobby area. The room that me and my girlfriend stayed in did not have a good view. The room smelled like a nursing home. We called to the hotel reception desk and asked for something to make the room smell better...the receptionist had a nasty attitude with my girlfriend. Then we go to use the bathroom...flush the toliet and the whole handle came out. We had to play with it to flush it. The grand hyatt is not so grand as we thought. Very disappointed as we spent 500+ dollars to stay 2 days. Not sure if we will ever stay there again.

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