Casey Schachel

Review of Advanced VTech

When my belt broke 65 miles from home, at 5 o'cloc...

When my belt broke 65 miles from home, at 5 o'clock...I knew it was going to be a long shot at getting home. The people at VTech went above and beyond to do what they could. Unable to get a tow until the shop was closed. A mechanic opted to stay, not even knowing what he was in for. Due to CoVid, I was not able to Ride with the tow operator. Ron from VTech drove to my vehicle, and gave me a lift back to the shop. Despite every effort, they found a more severe issue, and had to order a part. Again, they went way above my expectations, and helped me find a hotel room nearby. Ron then dropped me off at the hotel. They fixed the car the next day, and the cost was very reasonable considering the effort they put forth. I would have never expected service at this level as a new customer, but I will not hesitate to return, hopefully for less demanding service!