Sandie Laila Hassan

Review of Great Indus Travels

We, a group of 12 seniors just came back from a 7 ...

We, a group of 12 seniors just came back from a 7 nights Dubai tour with Indus Travel. Overall we did have a very enjoyable trip. We were happy with the arrangement of direct flight from Toronto to Dubai. Special thanks to our Indus Travel agent Rachel Pader for her excellent
service.

Though we didn't get to check in to the assigned Howard Johnson Hotel on the first night, the duty manager James De Pedro of the hotel compensated us with a higher grade hotel nearby for the night and took care of all the transfer arrangements. We really appreciated all effort
made by James and his team of staff at the Howard Johnson Hotel to make us feel welcome there.

As to the local supplier, the Arabian Adventure, they separated us from the other group of 10. Though we got to be on our own like a private group, we had to settle with travelling in a small coach instead of the big ones with big windows.

The tour guides for the Sundowner Dune Safari were very good. The local tour guide was just ok as she did not keep good control of
time at each tourist spot which made us end up visiting certain places like museum for less than 10 minutes.

Arabian Adventure only had a silent representative escorted us through the custom at the airport with false information that the contact person Lynda would met us at the hotel which never happened. Our issue with hotel rooms not available for us on the first night was not
taken care of by Arabian Adventure at all. My phone call to Lynda was not pleasant at all as she didn't seem to know or care about our situation. Overall, we were a bit disappointed with Arabian Adventure.