I have never been more frustrated at the lack of c...

I have never been more frustrated at the lack of communication and lack of service from a company. I paid for expedited service and now almost a week later I still do not have my ac repair. I also was told a date and time for the repair but no show and no call to explain or reset. I was told that I would hear from them by close of the day, but no call. Now a Friday night so I am sure I won't be able to reach a human until Monday but even so, no reason for me to believe that I will have my repair anytime soon!! Worst company ever!!