I came in with my bike and waited at bike service ...

I came in with my bike and waited at bike service area for about 5 minutes without any acknowledgement as 2 guys 10 feet away were working on a bike. I asked whether I should go to other desk and he just says ya. I go to front desk and approach as a rep is with another guy talking who was on the same side of register so I'm not sure whether he was customer or not. Waited several minutes and no one said a word. I dont need a red carpet but a simple acknowledgement or be right with you at a store with very few customers in it goes a long way and I couldn't get that from any staff member.
I left and went to another place I found online called outspokin bicycle. Completely different experience at a far busier store. Great friendly and quick service at cheaper prices. I understand why David's wasnt busy and outspokin was.