The technical service only knows how to solve very...

The technical service only knows how to solve very clear problems. The problem with my pc was not an obvious problem, which is then not picked up by the technical service, so bad service. They are also good at standard solutions, but that is also the case elsewhere. They are not the cheapest either.
Informatique is disappointing if you ask for more than standard work.

I had a motherboard with problems: random reboots. Problem identified by Informatique. Motherboard (MSI) replaced by new exactly the same type of motherboard with the same problems. Another type of motherboard with extra payment was not allowed by the head of technical service ... so, we had to buy a whole new motherboard (Asus) to get rid of the problem: Bad service.