Bailee Olah

Review of MileOne Heritage Hyundai Towso...

So I went to the dealership on Friday (7/19) and I...

So I went to the dealership on Friday (7/19) and I test drove my car, amazing drive, fell in love with the car right away. I still needed to be approved though. So I went home and waited for Saturday, Stan let s me know that I now have to wait until Monday to see if I got approved. Little annoying but okay fine. So Monday comes along, I get approved. Yay! I go pick up the car. I m there for 3 hours and for about 30 minutes of that 3 hours Stan gets up and helps a completely different customer stating that he had to go get a paper from the printer. He comes back 10 minutes later to tell me I m getting served by someone else and then proceeds to test drive other cars with some other customer. I work with the manager and get everything approved. I m told that there s nothing wrong with the car and that it was inspected so I drive it home. It s about a 30 minute drive, I m able to drive it home just fine and then I had to run a couple of errands. That same night THE ENGINE OVERHEATS BECAUSE ITS LOW ON COOLANT. Not sure who inspected the vehicle but obviously they glossed over some stuff. I had to refill the coolant and oil myself. The next morning my engine is still overheating. I call the dealership and they come pick it up and give me a loaner. Then the next day Stan calls and tells me there s a leak in the water pump. He says it might ve happened on the drive home. Why would it start leaking a DAY after I got it. Someone didn t properly inspect the vehicle. So they return the vehicle Saturday. It s still overheating!! Whatever mechanic fixed it didn t tighten the hose clamp completely and the car started leaking coolant again! I had to have my personal mechanic troubleshoot the car and now it s working fine. All I got out of this whole mess was reimbursement on the money I spent to repair a car that should not have had to have repairs this early on, and 2 free oil changes. If you re a new driver and looking for a good used car, I wouldn t recommend coming here. Stan was constantly interrupting me when we spoke on the phone which was super unprofessional and whenever I sent him an email he was always busy . I don t care if your busy or not, you sell a faulty vehicle to a customer you better be trying everything you can to solve it. I m only giving 3 stars because the service manager Bryan Anderson was a hell of a lot easier to talk to than Stan.