Sue Hadley

Review of Garden State Veterinary Specia...

I have never encountered such unprofessional staff...

I have never encountered such unprofessional staff. I had confirmed my dog's appointment, drove over an hour to this facility only to be told that my dog did not have an appointment. When I told the woman that schedules appointments that I had indeed confirmed she said "I don't know what to tell you." Eh? You don't know what to tell me? Then proceeded to tell me that I would need to wait until November for an appointment. My poor puppy needed to be seen as quickly as possible to determine if a tumor was malignant. I had cancelled an appointment that was for a week later because I could get into this facility quicker. I am so extremely upset and frustrated.